Returns & Cancellations
We hope you are delighted with your product from Salkin. Occasionally, we know that you will want to return items.
Hassle Free Returns Policy
If for any reason you are unhappy with your purchase, you can return it to us, no problem.
Under the Consumer Protection (Distance Selling) Regulations 2000 you are entitled to return the goods for a full refund within 7 days beginning the day after you receive the goods.
We request that you return the products you would like to return in their original wrapping / packaging, and in a resaleable condition, within 7 days of the day after you received them. Upon receipt of the returned goods, we will happily refund you the cost of the product along with the initial postage and packaging charges.
Unfortunately, we cannot reimburse you for the cost of returning the product to us.
When sending goods back to us, we suggest you use registered post as we cannot be held responsible for items lost during transit to us when unrecorded delivery methods have been used. If you do return your products via registered post please retain your proof of postage.
Under the Distance Selling Regulations you are automatically entitled to a 7 day cancellation period, during which time you can contact us using any of the details below to let us know you would like to cancel your order.
You should send returns to:
14 – 15 Moulton Street
You can contact us by email to firstname.lastname@example.org
Our contact number is 0161 636 9476 – Please note, this line is for returns only. This is not a sales line.